dewivipLegal Notice
A user in Jakarta opens dewivip on their mobile browser, creates an account, and begins exploring slot tournaments and live-dealer tables. Before they can deposit funds via DANA or e-wallet, they must verify their identity and confirm they understand the legal terms governing their access. This page sets out those terms and our commitments to you as a user.
We at dewivip operate an online gaming and sportsbook platform available only in jurisdictions where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of dewivip comply with the laws of their own jurisdiction. This legal notice outlines the scope of our service, your eligibility, and the legal framework governing your account.
Our services include slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, sportsbook markets covering Liga 1, Piala AFF, Champions League, and esports betting. We support deposits and withdrawals via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and major Indonesian banks (online payment, e-wallet, mobile banking, local payment).
Service Availability & Jurisdiction
We at dewivip operate in jurisdictions where online gaming is permitted by local law. Our services are available only where applicable law permits. We do not offer our services in jurisdictions where online wagering is prohibited. If you access dewivip from a jurisdiction where online gaming is illegal, you do so at your own risk and in violation of local law. We are not responsible for your compliance with local law.
Our primary service area covers Indonesia, with users across Jakarta, Surabaya, Bandung, Medan, and Semarang. We maintain compliance with local regulations and work with licensed payment providers to ensure all transactions are secure and lawful. If you are unsure whether dewivip is available in your jurisdiction, contact our support team before creating an account.
- Service scope
- We operate only where local law permits. We do not offer services in prohibited jurisdictions.
- User responsibility
- You are responsible for verifying that access and use comply with your jurisdiction's law.
- No licensing claim
- We do not claim to be licensed in any specific country. We operate where applicable law permits.
Account Eligibility & User Responsibility
To open an account on dewivip, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. You must provide accurate personal information during registration. You are responsible for verifying that you meet these eligibility requirements before creating an account.
By accessing dewivip, you confirm that you have read and understood this legal notice and agree to be bound by it. You confirm that you are not prohibited by law from using our services. You confirm that your use of dewivip complies with the laws of your jurisdiction. If you do not meet these requirements, you should not create an account.
No Warranties or Guarantees
We at dewivip provide our platform on an "as-is" basis. We do not warrant that our service will be uninterrupted, error-free, or secure. We do not guarantee outcomes on any game or market. All gaming outcomes are subject to chance and the rules of each game. We do not offer refunds for losses or unsuccessful bets.
We do not guarantee subject to verification, 24/7 availability, or standard security practices. Withdrawals are subject to account verification and may take several business days. Our platform operates 24/7, but maintenance windows may occur. We use industry-standard security practices, but no system is completely immune to risk.
Payment Methods & Transaction Terms
We support deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). Deposits are processed immediately for e-wallets and within 1–2 business days for bank transfers. Withdrawals are subject to account verification and compliance review. We may request additional documentation to confirm the source of your funds.
We do not charge withdrawal fees, though your payment provider may apply their own charges. Your account balance is held in trust and is not used for our operational expenses. We reserve the right to delay or refuse withdrawals if we suspect fraud or money laundering. All transactions are subject to our terms of use and applicable anti-money-laundering regulations.
Data Protection & Privacy
We collect personal and transactional information to verify your identity, process your payments, and comply with anti-money-laundering regulations. We keep your data protected using industry-standard security practices. We do not sell your data to third parties for marketing purposes. We share information only with payment processors, compliance partners, and law enforcement when legally required.
For detailed information about how we collect, use, and protect your data, please refer to our Privacy PolicyYour use of dewivip constitutes acceptance of our data practices as described in that policy.
Limitation of Liability
To the extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of dewivip, including loss of profits or data. Our total liability to you for any claim arising from this legal notice or your use of dewivip is limited to the amount you have deposited in your account in the 12 months preceding the claim.
Governing Law & Dispute Resolution
This legal notice is governed by the laws of the jurisdiction in which dewivip operates. Any dispute arising from this notice or your use of dewivip shall be resolved through our internal dispute resolution process first. If that process does not resolve your complaint, you may pursue legal remedies available in your jurisdiction.
Changes to This Notice
We may amend this legal notice at any time. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of dewivip after such notice constitutes acceptance of the amended notice. If you do not agree to the changes, you should close your account.
Contact dewivip
If you have questions about this legal notice, our service availability, or your eligibility to use dewivip, contact our support team. We are available in English and Indonesian during standard business hours. You can reach us via email or live chat through your dewivip account. We aim to respond to all inquiries within 24 hours.
This legal notice was last updated and is effective as of the date displayed on our platform. By using dewivip, you acknowledge that you have read, understood, and agree to be bound by this legal notice.